Guangzhou Zhiguang Electric Co., Ltd

Group website Lingnan Cable Zhiguang Yichuang Chuangdian Technology: CN EN

Industrial motor system smart cloud network
Microgrid Energy Management System
Energy storage system smart cloud network

Location:Home - Service support - Service support

Service system

As a pursuer and advocate of smart energy, Zhiguang has always adhered to the business philosophy of "helping customers use energy safely, economically and comfortably", continues to adhere to product technology innovation and service model innovation, and continuously improves independent innovation capabilities and technological innovation levels. Our customers provide diversified products and technologies, provide better service support and experience, and create greater value for customers.

Customer service system covering the whole country

The company has established a complete service center and spare parts warehouse across the country to respond to the needs of on-site services in a timely manner. On this basis, a service network covering major customer service points and project departments across the country has been established to provide customers and partners with faster, more convenient, comprehensive and thoughtful high-quality services.
24 hours a day service

The service department has a team with excellent technology and rich experience, providing 24-hour all-weather service to provide customers with fast and timely service and technical support.

Service operation process

Focusing on customer service needs, Zhiguang is committed to promoting the construction and improvement of the service management system, continuously improving the service quality and customer complaint management system, and establishing a collection of service event information, event classification, event early warning response, task assignment, progress tracking and results. A comprehensive service tracking and management mechanism that integrates feedback, continuously improves and innovates the service management model, and continuously improves and enhances user experience.

Motor Butler

Energy storage cloud network

Contact information

Service Phone
4008800233

Service mailbox
4008800233@gzzg.com.cn

WeChat public account

Service Network

Zhiguang has established seven regional service centers and spare parts warehouses with Guangzhou, Beijing, Shanghai, Xi'an, Chongqing, Wuhan, and Hangzhou as the core. > The service network of the project department can provide customers and partners with faster, more convenient, comprehensive and thoughtful high-quality services.

region	Telephone	Responsible area
Northern District	18092601243	Beijing, Tianjin, Hebei, Shandong, Heilongjiang, Jilin, Liaoning, 6 provinces and 2 cities in eastern Inner Mongolia
Eastern Region	18826125891	1 city in 4 provinces of Shanghai, Zhejiang, Jiangsu, Fujian and Jiangxi
Southern Region	15989022308	Responsible area: Guangdong, Guangxi, Hainan 3 provinces
Central China	15018725435	Henan, Hubei, Hunan, Anhui 4 provinces
Southwest	18826127691	Sichuan, Yunnan, Guizhou, Chongqing 3 provinces and 1 city
North-west area	15003539421	Shaanxi, Shanxi, Gansu, Ningxia, Xinjiang, Tibet, Qinghai, 8 provinces in central and eastern Inner Mongolia
overseas	15296496196	overseas